What versions of Exchange will VisualView support?
The application will work with Microsoft Exchange Server 2010 and Exchange Server 2007 SP1.
What Cisco phone models are expected to work with VisualView?
7920G, 7921G, 7925G, 7921G, 7925G, 7940G(limited), 7960G(limited), 7941G, 7941G-GE, 7942G, 7945G, 7961G, 7961G-GE, 7962G, 7965G, 7970G, 7971G-GE, 7975G, 6921, 6941, 6961, 9971, 9951, 8961, IP Communicator
Will VisualView work if the phone firmware does not support cookies?
No, cookie support on the phone is required for the phone authorization process to work properly. Check www.cisco.com for the latest phone firmware.
Why do I see a directory entry and voicemail from “VisualView” in the phones results?
VisualView is free to download and use. However, if you would like to remove these entries you must license the product.
Can VisualView be deployed directly on the exchange server?
Yes, the application can be deployed directly on the exchange server or on a standalone server running Windows IIS server role.
Can VisulView be accessed by a phone outside of the corporate network from the internet?
Yes, the phone uses the standard HTTP protocol access the VisualView server. However, we do not recommend this configuration because Cisco phones do not support the HTTP over secure connections. Therefore, the information transmitted to your phones will be in clear text and could be a security risk.
How do I get support for VisualView?
A support forum has been created to provide support. In an effort to keep software costs as low as possible phone support is not currently offered. VisualView is an active contributor to these forums.
30 Day 100% Money Back Guarantee
We are so confident that you’ll be delighted with our software that we make ordering our software totally risk-free, with our 30-day Risk Free Unconditional Money-Back Guarantee! That’s right – if you should not be satisfied with our software for any reason whatsoever, just let us know within 30 days of purchase and we will refund your order in full. No questions asked.
Below we have summarized our license terms briefly. For details please see our license terms and conditions.
- Freeware Editions may be used for personal and commercial use on as many PCs as desired.
- License keys of the Commercial Editions may be installed and used on one computer. Multiple licenses must be purchased for multiple installations.
Does the license cover future updates to VisualView for Microsoft Exchange?
Yes, the license you purchase will cover all updates VisualView for Microsoft Exchange 1.x.
Can I use the same VisualView for Microsoft Exchange license on more than one computer?
No, you need to purchase a license for each computer that VisualView for Microsoft Exchange will be installed on.